The innovative and widely endorsed CCRW program helps organisations with a diverse workforce to shape and improve their culture, communication and relationships. Designed by Fortis Consulting together with leading community service providers and peak government agencies, it provides a set of nationally acclaimed resources built on sound industry insight and a commitment to achieving sustainable results.
The CCRW Program:
Links to the basic program are provided to the left of this page.
In 2011 Brightwater Care Group in partnership with Juniper – a Uniting Church Community, engaged Fortis Consulting to design and develop a program for fostering cultural competence and engagement across its culturally diverse workforce.
Funded by a Social Innovation Grant, the CCRW program was piloted in 2012-13. It has since assisted in strengthening the skills of workers and their supervisors across a number of facilities.
Using an underpinning emotional intelligence approach, the CCRW program improves relationship building skills to reduce the communication barriers posed by cultural and language differences.
Widely applicable, any organisation with a culturally diverse workforce can benefit from this program. To enhance your results, using qualified, experienced and trained facilitators, the program can improve you to build better working relationships and improve staff engagement.
To ensure its success the CCRW program targets multiple levels within an organisation, comprising 12 training modules aimed at all levels from team members, supervisors, managers to leaders. An organisational guide provides context and practical considerations in getting started.
To find out more about how this program was developed, click here.
We invite your organisation to complete the Pulse Survey to receive a free analysis of your organisation's cultural landscape.
Completing this survey will provide insight into the opportunities and challenges diversity presents to your organisations, and more specifically how you may be able to customise and leverage the successful "Culture Communication and Relationships at Work (CCRW)" program to meet your specific diversity needs.
This survey was developed by Fortis Consulting's Centre for Excellence Harnessing Workforce Diversity to assist organisations in making the most of their diverse workforces. This important diagnostic tool is helping our clients understand the composition and dynamics of their diverse workforce from staff through to supervisors and leaders.
For more information on the Pulse Survey, click here.
Fortis Consulting recognises that diversity represents a huge opportunity in Australia. Our Centre for Excellence Harnessing Workforce Diversity was founded on the principle that workforce diversity is an asset that remains largely unrecognised and untapped. It’s our aim to change that.
Our Centre of Excellence is more than industry-leading think tank. It builds on:
For more information on our Centre for Excellence, click here.
CCRW Program (click here)
Pulse Survey (click here)
Centre for Excellence Harnessing Workforce Diversity (click here)
© Pulse Survey and Centre for Excellence Harnessing Workforce Diversity are the exclusive Copyright of Fortis Consulting, 2014