A highly satisfying, collaborative journey of discovery. They operationalised the project timeline and milestones very quickly upon their initial engagement, yet included us on the decision making process so that it was mutually acceptable. Others I have worked with in previous projects have simply not tried as hard to overcome difficulties.
The Culture Communication and Relationships at Work (CCRW) program and resources, used in the project made a unique and valuable contribution to enhancing the workplace participation and service delivery of people from diverse cultural and linguistic backgrounds. CCRW is an excellent tool, very well used by a highly competent team.
Fortis listened to the expertise by the reference group to identify all expectations in detail. The expectations of the reference group were fully met. I was more than pleased with the outcomes and the efficiency of delivery.
Partners in Culturally
Fortis has been appointed the programme provider for ‘Partners in Culturally Appropriate Care’, an Australian Government initiative, facilitating the development of workforces well equipped to provide culturally sensitive care to older people in Western Australia.