A highly satisfying, collaborative journey of discovery. They operationalised the project timeline and milestones very quickly upon their initial engagement, yet included us on the decision making process so that it was mutually acceptable. Others I have worked with in previous projects have simply not tried as hard to overcome difficulties.
The Culture Communication and Relationships at Work (CCRW) program and resources, used in the project made a unique and valuable contribution to enhancing the workplace participation and service delivery of people from diverse cultural and linguistic backgrounds. CCRW is an excellent tool, very well used by a highly competent team.
Fortis listened to the expertise by the reference group to identify all expectations in detail. The expectations of the reference group were fully met. I was more than pleased with the outcomes and the efficiency of delivery.
Culturally and Linguistically diverse (CALD)
Fortis Consulting has designed a number of proprietary tools designed to support our clients to build capabilities, harness diversity and develop productive cultures.
Fortis partners with clients to facilitate the change needed to create an environment in which productivity and therefore return on investment can be maximised.
Central to the success of every project undertaken by Fortis is sustainable change. The team take responsibility for ensuring that the change created endures.
As the representative for Partners in Culturally Appropriate Care (PICAC) in Western Australia, Fortis provides a range of customised services to improve the capacity of aged care services and their personnel, respond to the unique needs of people from culturally and linguistically diverse (CaLD) backgrounds.
Fortis, as part of the national PICAC network, empowers workforces in the aged care sector to develop the capabilities to provide culturally and linguistically appropriate care.
Not for Proft (NFP)
Fortis have designed several tools to help our clients understand where they currently sit and how they can improve. One of our significant tools the Pulse Survey (designed to assess the current diversity profile and cultural competence) – has been made available for free.
Find out More: Gap tools/The Pulse Survey
Organisational development (Private Sector)
PULSE- Harnessing workforce diversity starts with understanding. PULSE assists organisations to embrace and capitalize on their diverse workforces helping them understand the composition and dynamics of that workforce including staff, supervisors and leaders.
Find Out More: The Pulse Survey
Partners in Culturally
Fortis has been appointed the programme provider for ‘Partners in Culturally Appropriate Care’, an Australian Government initiative, facilitating the development of workforces well equipped to provide culturally sensitive care to older people in Western Australia.