As the threat from the Coronavirus (COVID-19) virus is amplified, so too are our efforts.
This resource hub brings together current Coronavirus (COVID-19) content from regional to global bodies.

What is a Coronavirus (COVID-19)?

Coronavirus (COVID-19) is a general term used for a type of virus. There are lots of different forms of these viruses and they are common. COVID-19 is the name given to the new Coronavirus.

What are the symptoms of COVID-19

The symptoms of COVID-19 are similar to the flu:

  • Sore throat
  • Fever
  • Cough
  • Fatigue
  • Shortness of breath

Even though COVID-19 is concerning, remember that most people suffering from these symptoms are likely suffering from a cold or other respiratory disease, not COVID-19.

What is the infection and incubation period for COVID-19?

The period from exposure to illness is around 14 days, if you have been exposed to COVID-19 it may take up to 14 days to develop symptoms, which is why the imposed self-isolation period is 14 days.

Is there a vaccine or treatment for COVID-19?

There is currently no vaccine or treatment for COVID-19 however if you are infected many of the symptoms can be relieved with treatment and care, however please seek medical advice. Should you develop a serious illness please go to hospital and receive care there. Prevention of spreading is still the best protective measure you can take.

Who is more at risk of serious illness?

Evidence has shown that the virus can have more severe effects on vulnerable populations, including older people and those already with compromised immune systems or existing medical conditions. Taking extra measures to protect these people from infection is advised.

How can we protect people who are more at risk of serious illness?

If a family member is living in an aged care facility and they have rules in place regarding visits or a protective plan in place, please follow their instructions because they are in place to protect your loved ones. If a loved one who is susceptible to serious illness lives with you, take extra precautions to prevent the spreading of any germs.

I feel healthy. Why shouldn’t I go out?

Covid-19 symptoms can take up to 14 days to develop, so while you may be feeling healthy, if you have been overseas or in direct contact with someone who has the virus, you may be incubating the virus yourself. In order to limit the spread of COVID-19 as much as possible, the Australian government recommends that anyone who may be harbouring the virus self-isolates themselves by staying indoors for a 14 day period.

Should I cancel play dates? What are the rules for my kids?

If you know that the family you and your children are meeting are not unwell or harbouring the virus, then no, you don’t have to cancel playdates. However, it is highly recommended that you keep an open and honest line of communication with friends and family in regards to potential exposure.
The rules surrounding children are similar to the rules for adults. Schools have not been closed and you are still expected to attend. Family day care and long day care also continues to run provided they are free of any Covid-19 cases. If your child does begin to show any flu-like symptoms, please seek medical help and quarantine them immediately. They must no be around other adults or children. You can find further information surrounding the rules and recommendations for children HERE.

What is social distancing?

Social distancing is a measure that the government recommends we all should take in order to reduce the potential for transmission of COVID-19. Social distancing includes the following:

  • Avoiding crowds and mass gatherings where it is difficult to maintain any kind of distance from others.
  • Avoiding small gatherings in enclosed spaces, e.g: family gatherings
  • Trying to keep at least 1.5 meters between yourself and others in public where possible
  • Avoid shaking hands, hugging and kissing others
  • Avoid visiting vulnerable people, such as the elderly or people with compromised immune systems due to ailments or medical treatment.

COVID-19 Useful Resources

Coronavirus (COVID-19) Resources for health professionals, including aged care providers, pathology providers and healthcare managers

Coronavirus (COVID-19) Health Alerts

Coronavirus (COVID-19) advice to health and aged care sectors

Coronavirus (COVID-19) advice for older Australians

For aged care residents and families

Coronavirus (COVID-19) information for residents of residential care services, family members and visitors

Aged Care – Aged Care Preparedness – (COVID-19) – Fact Sheet

Letter to Aged Care Providers from Chief Medical Officer

Coronavirus Disease 2019 (COVID-19) Outbreak Guidelines in Residential Care Facilities

For aged care home care and community carers

In Home and Community Aged Care COVID-19 Preparedness Webinar

Aged Care – Aged Care Preparedness – (COVID-19) – Fact Sheet

COVID-19 National Health Plan – Primary Care Fact Sheet – Home Medicines Services to Support the Response to COVID-19

Accountabilities of governing bodies in aged care

click here to watch the webinar

Resources on health and Finances for  older adults

Disclaimer: Fortis can’t accept any responsibility for any advice real or otherwise contained in the articles and that it should be noted that these resources may not necessarily be relevant in Australia and are offered as background research only. 


Find the facts

Coronavirus (COVID-19) – frequently asked questions

Coronavirus (COVID-19) – what you need to know

Coronavirus (COVID-19) information on the use of surgical masks

Coronavirus (COVID-19) information for hotel guests

Coronavirus (COVID-19) information for close contacts of a confirmed case

Coronavirus (COVID-19) information about home isolation when unwell (suspected or confirmed cases)

Environmental cleaning and disinfection principles for COVID-19

Coronavirus (COVID-19) advice for organising public gatherings

Coronavirus (COVID-19) information for people with a suspected case

Coronavirus (COVID-19) information about returning to your community

Coronavirus (COVID-19) information for drivers and passengers using public transport

National Health Line for COVID-19

Call the National Coronavirus (COVID-19) Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of each state or territory public health agency is available at If you have concerns about your health, speak to a doctor.

Coronavirus (COVID-19) isolation guidance

Coronavirus (COVID-19) information about home isolation when unwell (suspected or confirmed cases)

Coronavirus (COVID-19) information about returning to your community

For travellers who have been in mainland China, Iran, Republic of Korea and Italy

Coronavirus (COVID-19) information for people with a suspected case

Four modules are available for completion as part of the Department of Health’s new eLearning program for Aged Care workers.

  • Module 1: Personal Safety
  • Module 2: Families and Visitors
    • Part A: Residential Care Facilities
    • Part B: In Home Care
  • Module 3: COVID-19 and Aged Care
  • Module 4: Outbreak Management

Click here to register and access the training modules. OR Department of Health – “How to protect yourself and the people you are caring for from infection with COVID-19 

World Health Organisation – Corona Virus (COVID-19) online training suite 

COVID-19 Altura Learning

Virtual Field Trips-

Visit museums. Google Arts and Culture partnered with over 2,500 museums and galleries around the world to offer virtual tours of their spaces. Some of the options include New York’s Museum of Modern Art and Amsterdam’s Van Gogh Museum-

The Louvre, based in Paris, is also offering its own virtual tour online for free-

The San Diego Zoo has a live webcam for animals-

Melbourne Zoo also has live webcams

Explore the surface of Mars on the Curiosity Rover-

The British Museum- located in the heart of London allows virtual visitors to tour the Great Court and discover the ancient Rosetta Stone and Egyptian mummies-

Geography with National Geographic-

Children’s books read by famous- people

Crafts and activities-

Fun games, recipes, crafts, activities-

Online history classes for all ages preteen through adults-

Educational games K-12-

35,000 pages of online content on the different cultures and countries of the world-

Illustrated recipes designed to help kids age 2-12 cook. Recipes encourage culinary skills, literacy, maths and science-

Young Explorers is a magazine designed specifically for young children. Children can listen to the magazine being read to them as they follow along with the highlighted text-

Type in any city, state, or country to view an archive of historical photographs and other documents. It’s a unique way to help children learn about history-

Help children learn to appreciate the arts by providing them with the opportunity to play games, conduct investigations, and explore different forms of art-

Live video of the National Zoo and Smithsonian Learning Lab-

This NASA initiative covers a wide range of topics including weather, climate, atmosphere, water, energy, plants, and animals-

Think Design explores careers in fashion design, graphic design, interior design, book design, product design, film and theatre, architecture, animation, and environmental design-

Movement and mindfulness videos created by child development experts-

Kid-friendly workouts — choose from Strength for Kids, Agility for Kids, Flexibility and Balance for Kids, Warm-Up for Kids, Cooldown for Kids, Stand Up and Move for Kids, OR create your own custom kid workout-

Mo Willems, the author of ‘Don’t let the Pigeon Stay up Late’ is uploading daily drawing lessons-

Maths as a fun part of your daily family routine-

Music is for everyone-

Projects to keep kids reading, thinking, and growing-

Learn a language-

Yoga and mindfulness for kids-

All sorts of online classes for kids-

Short videos and texts that answer various burning questions for children. There are vocabulary challenges and comprehension questions-

Learn to code-

Listen to astronauts read stories from space-

Maths games galore-

Lots of science experiments that you can do at home-

Grammar- Work on the 8 parts of speech-

Google Earth. All sorts of incredible learning here-

Scratch teaches students all about coding-

A wonderful detailed way to get kids engaged in the world of art-

Tests kids’ geography skills. Using images from Google’s Street View, it puts players down in the middle of the street and asks them to figure out where they are-

Live PE lessons at 9am Monday to Friday on this YouTube channel for children of all ages.

Short videos about numbers that help kids explore complex math topics and make math more fun-

Lets kids play instruments online. Instruments include the guitar, piano, pan flute, drums, and bongos-

A large selection of fun songs to help teach preschool students-

Coding for 4-10 year olds-

For budding Marine Biologists- take a deep dive into ocean life.

Science podcasts to listen to with your kids-

Red Tent Art- step by step instructions on art projects including origami, 3D cards, clay pots, etc-

ABC- Educational resources-!/home

Boost writing confidence with Storybird-

Kids numbers-

Maths Frame-

Make your own animated videos with Go Animate-

Prezi (make your presentations zoom)

Create interactive avatars to showcase children’s learning- Voki:

Go Geocatching-

The Kid Should See This-

Electoral System of Australia-

Kids News-

Carson Ellis’ Art Club- Carson Ellis, author and illustrator will be posting art assignments on her Instagram page every weekday morning. If you want to share them, you can use the hashtag #quarantineartclub. She’ll also provide individual hashtags for each exercise so everyone can see each other’s work.

Lady Gaga’s former backup dancer, Mark Kanemura, is hosting virtual dance sessions on his Instagram page-

Hello Nan & Pop Activity Pack – Stay Connected –

And don’t forget to fly a kite! #24

ELDAC caring@home COVID packs are available in multiple languages and available to order. Click here to find out more about the toolkit please visit:

Advanced Care Planning in 17 languages from Multicultural Communities Council of Illawara (PICAC NSW)

COVID-19 guidelines and plans for events in WA

  • The Western Australian State Government has announced new restrictions and planning approvals for events with more than 500 people.
  • The important restrictions are in place to reduce the risk of COVID-19 transmission at a public or private event.
  • While all events should have suitable planning in place to consider general COVID-19 health and hygiene precautions, you may now need to prepare a COVID-19 Event Plan if the event requires additional approvals through the local council.
  • This may include large community events like cultural or religious festivals or community gatherings.
  • More information, including the COVID-19 event plan and guidelines, is available on the WA Government website here .
Extension of the JobKeeper Payment

  •  The JobKeeper Payment scheme has been extended until 28 March 2021.
  • Information about eligibility, key dates and payment rates for businesses and not-for-profits is available here , including a useful timeline update to keep track of the changes starting from 28 September 2020.  
  • This information is currently only available in English, however the Australian Tax Office are working to provide you with in-language information shortly.
  • There are also ATO social media posts for you to like, comment or share with your networks across Facebook, LinkedIn and Twitter.



Pandemic Leave Disaster Payment for Western Australians

  • On 16 September 2020, the Prime Minister announced Pandemic Leave Disaster Payment arrangements include Western Australia following agreement with the Western Australian Government.
  •  The Pandemic Leave Disaster Payment is for people living in Western Australia who can’t earn an income because they must self-isolate, quarantine or care for someone who has COVID-19.
  • You must be directed to self-isolate or quarantine by WA Health.
  •  Read more about who can get the payment on the Services Australia’s website (available here ).


In-language audio clip: Getting tested

  • The WA Community Engagement team have been sharing SBS radio clips of a COVID-19 message about the importance of getting tested if you have cold- or flu-like symptoms.
  •  These clips are suitable to be played on community radio or shared by email or social media, and are available in the following languages: Arabic, Cantonese, Greek, Italian, Korean, Lao, Mandarin, Spanish and Vietnamese.

Edmund Rice Emerging Leaders Scholarship

  •  The Edmund Rice Emerging Leaders Scholarship has been established to support students from a refugee background with demonstrated leadership potential and an aspiration for a career in politics to complete an undergraduate degree at Curtin University.
  •  The Developing Community Leaders Initiative, coordinated by the Edmund Rice Centre WA and supported by the Western Australia Police Force and the Australian Government Department of Home Affairs, was launched at the request of the WA Police Muslim Community Advisory Group to develop young people, predominantly from culturally and linguistically diverse (CaLD) backgrounds, into strong community leaders with an active presence within their own communities and the wider Australian community, expanding their involvement in social, civic and economic life.
  •  The Edmund Rice Emerging Leaders Scholarship will help to make this a reality.
  •  Applications are now open for 2021. Read more about the scholarship and the application process here .




World Health Organisation (WHO)

Find out more for the latest WHO updates and information about coronavirus..

Department of Health

Find out more for latest Health updates and information about COVID-19

Department of Health - WA

Find out more for local health updates and information about COVID-19

Covid test Clinics

Find out more about latest updates and the testing criteria for COVID -19 at all COVID clinics.

COVID-19 And Travel

Find out more on COVID-19 overseas travel ban.


Find out more for NDIS  COVID-19 latest information and support