In September 2014 Fortis commenced CaLD Strategic Planning with the Illawarra Retirement Trust (IRT). Work included building cultural awareness and inclusion in a number of aged-care service facilities including Kangara Waters in Canberra.
Specific strategies were built to attract and retain workers from a diverse background, including:
IRT has reported a significant increase in job applications, employees from culturally diverse background successfully completing Certificate IV and reduction in turnover.
The Strategic Plan is currently being tested, including development of specific implementation plans to ensure diversity is celebrated and embraced, and specific ROI can be measured in terms of client engagement and satisfaction and employment engagement and retention. Fortis is now working to identify funding to enable the effective implementation of all aspects of the CALD strategic planning, nationally.
Read more Fortis case studies to find out how we have helped our clients.