MEDIA RELEASE: More opportunities for isolated people to be qualified for Aged Care

In 2014, Fortis Consulting was engaged by the Western Australian Council of Social Services (WACOSS) to design and develop training for support workers of people with intellectual disabilities and mental health issues.
Forum to look at ways of improving care for the aged
June 19, 2018
Culturally responsive services in aged care environments
July 17, 2018

Regional and remote seniors from Culturally and Linguistically Diverse (CALD) are the winners in the new alliance between Fortis Consulting and North Metropolitan TAFE. The partnership document will be signed at the end of the “Leading Innovation Through Diversity Forum” (see, on 29 June 2019 at 4.30 pm.

The online cultural competence training called ‘Culture Communication and Relationships at Work’ was developed through a Social Innovation Grant and has won the Institute of Public Administration award in 2015. Now it will be delivered online and regional and metropolitan people can choose to complete assessments and gain recognition for the Vocational Education and Training qualification.
Fortis Consulting delivers programs to aged care providers to assist them in providing culturally appropriate care while also helping CALD Communities access the right care for their seniors. This is funded by the Australian Government.

North Metropolitan TAFE is the largest state training provider of aged care training in WA and is proud to work in partnership with Fortis Consulting to provide recognition for those who have participated in the ‘Cultural Communication and relationships at Work’ training. Formal recognition will support participants career pathways and undertaking of higher level qualifications. The training is an important step to support ongoing cultural change within the sector and supports carers to recognise and respond to the diverse and unique needs of the CALD consumer.

For more information contact Mary Gurgone, National Director of Fortis Consulting (telephone 08 9467 2490; email: