The support line will provide callers from culturally and linguistically diverse backgrounds across Australia access to information areas about:
- COVID-19 updates and restrictions that may affect them, their families or friends
- Information on types of residential and home aged care services
- Access to aged care and community services that are culturally aligned and speak their language.
Information on dementia support or caring for someone living with dementia
The support line will run for six months from 10 February 2021 until 30 July 2021 will be offered in the following six languages:
Older people, their families and carers who would like information and support are encouraged to contact the Multilingual Older Persons COVID-19 Support Line Monday to Friday between 2pm and 5pm AEST (except public holidays). The new audio files for the six language of the multilingual line are also available on YouTube, For more information click the link below.