Multilingual Resources

These resources are provided as communication tools in the aged care sector and have been downloaded by Fortis Consulting as the state representative of Partners in Culturally Appropriate Care (PICAC) WA.

Aged Care Quality Standards

Department of Health COVID-19

Coronavirus (COVID-19) Health Alerts

Coronavirus (COVID-19) advice to health and aged care sectors

Coronavirus (COVID-19) advice for older Australians

Coronavirus (COVID-19) Resources for health professionals, including aged care providers, pathology providers and healthcare managers

Find the facts

Coronavirus (COVID-19) – frequently asked questions

Coronavirus (COVID-19) – what you need to know

Coronavirus (COVID-19) information on the use of surgical masks

Coronavirus (COVID-19) information for hotel guests

Coronavirus (COVID-19) information for close contacts of a confirmed case

Coronavirus (COVID-19) information about home isolation when unwell (suspected or confirmed cases)

Environmental cleaning and disinfection principles for COVID-19

Coronavirus (COVID-19) advice for organising public gatherings

Coronavirus (COVID-19) information for people with a suspected case

Coronavirus (COVID-19) information about returning to your community

Coronavirus (COVID-19) information for drivers and passengers using public transport

Online Training / Courses for COVID-19

Department of Health – “How to protect yourself and the people you are caring for from infection with COVID-19 

World Health Organisation – Corona Virus (COVID-19) online training suite 

National Health Line for COVID-19

Call the National Coronavirus (COVID-19) Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of each state or territory public health agency is available at www.health.gov.au/state-territory-contacts. If you have concerns about your health, speak to a doctor.

Coronavirus (COVID-19) – print ads – Recently travelled overseas

Coronavirus (COVID-19) – print ads – Simple steps to stop the spread

Coronavirus (COVID-19) – Print ads – Good hygiene is in your hands

Radio

Coronavirus (COVID-19) – Radio – Stay informed

Coronavirus (COVID-19) – Radio – Good hygiene is in your hands

Coronavirus (COVID-19) – Radio – Recently travelled overseas

Videos

Videos for COVID-19

Home isolation and care

Coronavirus (COVID-19) isolation guidance

Coronavirus (COVID-19) information about home isolation when unwell (suspected or confirmed cases)

Coronavirus (COVID-19) information about returning to your community

For travellers who have been in mainland China, Iran, Republic of Korea and Italy

Coronavirus (COVID-19) information for people with a suspected case

A Charter of Aged Care Rights booklet has been designed to support understanding of the new Charter of Aged Care Rights. Translated into 18 languages.

It may be a useful resource for:

  • senior Australians, their family and carers
  • aged care providers and staff
  • advocates.

Myagedcare  (Australian Government Department of Health)

Languages available: Arabic, Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Simplified Chinese (Mandarin), Serbian, Traditional Chinese (Cantonese), Vietnamese

Aged Care Complaints Commissioner  (Australian Government Department of Health)

Languages available: Arabic, Armenian, Chinese (Traditional), Croatian, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian, Vietnamese

Carers Services  (Carers WA)

Carers WA have produced a number of factsheets for carers from Culturally and Linguistically Diverse (CaLD) backgrounds.

The factsheets contain information about the programs and services offered by Carers WA.

Letter and Poster Collection  (Australian Aged Care Quality Agency)

Languages available: Arabic, Chinese, Croatian, Dutch, French, German, Greek, Italian, Korean, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog (Filipino), Turkish, Vietnamese

Commonwealth Home Support Program

This CHSP Booklet has been newly translated into: Dutch, German, Hindi, Hungarian, Maltese, Macedonian and Russian.

The booklet is also available in: Arabic, Simplified Chinese, Traditional Chinese, Croatian, Greek, Italian, Korean, Polish, Serbian, Spanish and Vietnamese.

 

The Centre for Cultural Diversity in Ageing has provided these communication cards in 37 languages.

The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client’s needs, etc.

The Communication Cards cover themes such as:

  • Food / Drink / Meals
  • Personal Care
  • Feelings / Pain
  • Religion / Spirituality
  • Sleep
  • Mobility Aids
  • Medical / Health Specialists
  • TV / Recreation

Dementia (Dementia Australia)

Languages available:  Many resources in multiple languages

Dementia and Memory Loss  (Dementia Australia)

Languages available: Arabic, Armenian, Assyrian, Bengali, Cantonese, Croatian, Dari, Dinka, Dutch, Finnish, French, German, Greek, Hazeragi, Hindi, Hungarian,  Indonesian,  Italian Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian, Maltese, Mandarin, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Somali, Spanish, Swahili, Tagalog, Tamil,  Thai, Turkish, Ukrainian, Urdu, Vietnamese

Dementia Prevention – Your Brain Matters Help sheet  (Your Brain Matters)

Languages available: Arabic, Assyrian, Chinese, Croatian, Dari, Dinka, Dutch, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Lithuanian, Macedonian, Maltese, Polish, Serbian, Somali, Spanish, Swahili, Tagalog, Thai, Turkish, Ukrainian, Vietnamese

Arthritis (Arthritis Australia)

Languages available: Arabic, Chinese, Croatian, Greek, Italian, Korean, Macedonian, Persian, Spanish, Vietnamese

Hearing Loss  (Australian Hearing)

Languages available: Arabic, Greek, Italian, Simplified Chinese, Vietnamese

Bladder and Bowel Health  (Australian Government Department of Health)

Languages available: Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Dinka, Dutch, English, German, Greek, Hindi, Hungarian, Indonesian, Italian, Karen, Korean, Macedonian, Maltese, Persian, Polish, Serbian, Somali, Spanish, Tagalog, Turkish, Urdu, Vietnamese

Breast Cancer Resources  (Breast Cancer Network Australia)

Languages available: Arabic, English, Greek, Italian, Cantonese, Mandarin, Vietnamese

Bowel Cancer Screening Program  (Australian Government Department of Health)

Languages available: Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Dutch, Filipino, German, Greek, Italian, Khmer, Korean, Macedonian, Maltese, Maltese, Nepalese, Polish, Russian, Serbian, Spanish, Turkish, Vietnamese

Continence Foundation of Australia  

Languages available: Arabic, Burmese, Cantonese, Croatian, Dari, Dinka, Dutch, Filipino, Deutsch German, Greek, Hindi, Hungarian,  Indonesia, Italian, Japanese, Karen, Korean, Macedonian, Maltese, Mandarin, Persian, Polish, Serbian, Somali, Spanish,  Tamil, Turkish, Urdu, Vietnamese

Diabetes Talking Books  (Bolton Clarke)

Languages available: Greek, Italian, Macedonian, Vietnamese

Elder Abuse Online Tool Kit  (Seniors Rights Victoria)

Languages available: Bosnian, Chinese, Filipino, Greek, Hindi, Punjabi, Macedonian, Russian, Serbian, Tamil, Turkish, Vietnamese

Elder Abuse Prevention (Ethnic Communities’ Council of Victoria)

Languages available: Croatian, Chinese (Mandarin and Cantonese separately), Chinese (Cantonese with Mandarin subtitles), English, Greek, Serbian, Tagalog (Filipino), Turkish, Polish, Macedonian, Hindi, Punjabi, Tamil, Russian, Vietnamese

Heart Health  (Heart Foundation)

Languages available: Arabic, Cantonese, Croatian, Dari, Dinka, English, German, Greek, Italian, Macedonian, Maltese, Mandarin, Polish, Russian, Spanish, Turkish, Vietnamese

Organ and Tissue Donation  (Australian Government Organ and Tissue Authority)

Languages available: Arabic, Chinese (simplified), Chinese (traditional), Croatian, Dari, Dinka, French, Greek, Hindi, Indonesian (Bahasa), Italian, Japanese, Korean, Macedonian, Persian/Farsi, Punjabi, Russian, Serbian, Somali, Spanish, Thai, Turkish, and Vietnam

Quit Australia  (Australian Government Department of Health)

Languages available: Arabic, Chinese (Simplified), Chinese (Traditional), Greek, Italian, Korean, Spanish, Turkish, Vietnamese

Palliative Care  (Palliative Care Victoria)

Languages available: Arabic, Hebrew, Yiddish, Chinese (simplified), Chinese (traditional), Croatian, Dutch, Greek, Italian, Serbian, Russian, Hindi, Macedonian, Maltese, Polish, Turkish, Vietnamese

Palliative Care Videos (CareSearch)

Languages available: Arabic, Cantonese, Italian, Greek, Mandarin

Advance Care Planning  (Advance Care Planning Australia)

End Life Directions of Aged Care ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians.

Aged Care Quality Agency  Consumer Outcomes Poster

Our Aged Care Quality Standards Consumer Outcomes A3 Poster has been translated to 25 languages, including Arabic, Armenian, Croatian, Chinese (Simplified and Traditional), Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

 

Mental Health Multilingual Resources  (NSW Transcultural Mental Health Centre)

Languages available: Albanian, Arabic, Assyrian, Bosnian, Chinese, Croatian, Dari, Dinka, English, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Kurdish, Lao, Macedonian, Maltese, Persian, Polish, Portuguese, Punjabi, Russian, Samoan, Serbian, Sinhalese, Somali, Spanish, Tagalog, Tamil, Tetum, Thai, Turkish, Vietnamese

National Mental Health Strategy Resources  (Mental Health in Multicultural Australia – MHiMA)

Languages available: Amharic, Arabic, Assyrian, Simplified Chinese, Croatian, Dari, Dinka, English, Farsi, Greek, Italian, Khmer, Korean, Krio, Macedonian, Polish, Russian, Serbian, Spanish, Swahili, Traditional Chinese, Turkish, Vietnamese

The Framework for Mental Health in Multicultural Australia (the Framework)

Available in multiple languages.

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