Translating and Interpreting Services in Aged Care

As the representative for Partners in Culturally Appropriate Care (PICAC) in Western Australia, Fortis provides a range of customised services to improve the capacity of aged care services and their personnel, respond to the unique needs of people from culturally and linguistically diverse (CaLD) backgrounds.

Fortis, as part of the national PICAC network, empowers workforces in the aged care sector to develop the capabilities to provide culturally and linguistically appropriate care.

We improve the capacity of aged care services to respond to the differing needs of older people from culturally and linguistically diverse (CaLD) communities through:

– Partnering with organisations to identify and address unique needs that will help deliver better practice in culturally appropriate care.
– Customised training to all levels of an organisation
– Quality resources and relevant research

An overview of the training services, partnering approach, events and the available resources follow.